Privacy Policy
Last updated: May 2026
Introduction
This privacy policy explains how gleam-spray collects, uses, and protects your personal information when you use our pension planning and retirement advisory services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details (email address, postal address)
- Financial information related to pension planning (pension statements, income details, retirement goals)
- National Insurance number and state pension information
- Employment and workplace pension details
- Communication preferences
How We Use Your Information
We use the information we collect to:
- Provide pension planning and retirement advisory services
- Conduct comprehensive pension reviews and analysis
- Develop personalized retirement strategies
- Communicate with you about your account and services
- Comply with legal and regulatory obligations
- Improve our services and develop new offerings
Legal Basis for Processing
We process your personal data based on:
- Contract performance: to deliver the services you've requested
- Legitimate interests: to improve our services and ensure security
- Legal obligation: to comply with FCA regulations and financial services requirements
- Consent: for marketing communications (where required)
Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist in delivering our services (under strict confidentiality agreements)
- Regulatory bodies and law enforcement when legally required
- Professional advisors (lawyers, auditors) bound by confidentiality obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial services regulations require us to retain certain records for a minimum of six years after our relationship ends.
Your Rights
Under data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request erasure of your data (subject to legal retention requirements)
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent (where processing is based on consent)
Cookies and Tracking
Our website uses cookies to improve functionality and analyze usage. For detailed information, please see our Cookies Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Email: [email protected]
Address: 42 Kingsway, London WC2B 6EX, United Kingdom